:root{--navy:#0b2345;--navy-mid:#13305a;--orange:#ff5a1f;--orange-text:#c43d0a;--orange-soft:#ffede5;--gold:#ffc928;--green:#178a5b;--green-soft:#e3f5ec;--blue:#2459b8;--blue-soft:#e7effc;--violet:#6b4bc2;--violet-soft:#efeafb;--ink:#16263d;--muted:#4a5a72;--muted-2:#66748a;--line:#e4e9f0;--line-2:#eef2f7;--bg:#f5f7fb;--card:#fff;--serif:var(--font-serif),Georgia,serif;--sans:var(--font-sans),system-ui,sans-serif;--shadow:0 1px 2px #0b23450a,0 4px 14px #0b23450d;--ease:cubic-bezier(.22,.61,.36,1)}*{box-sizing:border-box}body{font-family:var(--sans);color:var(--ink);background:var(--bg);-webkit-font-smoothing:antialiased;margin:0;font-size:14px;line-height:1.5}button,input,select,textarea{font:inherit;color:inherit}:focus-visible{outline:3px solid var(--orange);outline-offset:2px;border-radius:6px}svg{flex:none;display:block}h1,h2,h3{margin:0}.shell{grid-template-columns:240px 1fr;min-height:100vh;display:grid}.side{background:var(--navy);color:#fff;flex-direction:column;height:100vh;padding:20px 14px;display:flex;position:sticky;top:0}.brand{align-items:center;gap:10px;padding:4px 8px 22px;display:flex}.brand b{font-family:var(--serif);font-size:24px;font-weight:400}.brand span{letter-spacing:1.2px;text-transform:uppercase;color:var(--gold);border:1px solid #ffc92866;border-radius:6px;padding:2px 7px;font-size:11px;font-weight:600}.nav{flex-direction:column;gap:2px;display:flex}.nav button{color:#b9c6da;cursor:pointer;text-align:left;background:0 0;border:none;border-radius:10px;align-items:center;gap:12px;width:100%;min-height:42px;padding:10px 12px;font-weight:500;transition:background-color .2s,color .2s;display:flex}.nav button:hover{color:#fff;background:#ffffff0f}.nav button[aria-current=page]{color:#fff;background:#ffffff1a}.nav button[aria-current=page] svg{color:var(--gold)}.nav .count{background:var(--orange);color:var(--navy);border-radius:999px;margin-left:auto;padding:1px 8px;font-size:12px;font-weight:600}.side-foot{background:#ffffff0d;border-radius:12px;align-items:center;gap:10px;margin-top:auto;padding:12px;display:flex}.side-foot .av{background:var(--gold);width:34px;height:34px;color:var(--navy);border-radius:50%;justify-content:center;align-items:center;font-size:13px;font-weight:700;display:flex}.side-foot small{color:#93a3bc;font-size:12px;display:block}.main{flex-direction:column;min-width:0;display:flex}.top{z-index:5;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);border-bottom:1px solid var(--line);background:#f5f7fbe6;align-items:center;gap:14px;padding:16px 32px;display:flex;position:sticky;top:0}.top h1{font-family:var(--serif);color:var(--navy);margin-right:auto;font-size:28px;font-weight:400}.search{position:relative}.search input{border:1px solid var(--line);background:#fff;border-radius:10px;width:260px;min-height:40px;padding:8px 12px 8px 36px}.search svg{color:var(--muted-2);position:absolute;top:50%;left:12px;transform:translateY(-50%)}.range{border:1px solid var(--line);background:#fff;border-radius:10px;padding:3px;display:flex}.range button{min-height:34px;color:var(--muted);cursor:pointer;background:0 0;border:none;border-radius:8px;padding:4px 12px;font-size:13px;font-weight:600}.range button[aria-pressed=true]{background:var(--navy);color:#fff}.btn{color:var(--ink);border:1px solid var(--line);cursor:pointer;background:#fff;border-radius:10px;align-items:center;gap:8px;min-height:40px;padding:8px 14px;font-weight:600;text-decoration:none;transition:border-color .2s,background-color .2s;display:inline-flex}.btn:hover{border-color:#c5d0de}.btn.primary{background:var(--orange);border-color:var(--orange);color:var(--navy)!important}.btn.primary:hover{background:#ff7a45}.content{flex-direction:column;gap:20px;padding:28px 32px 48px;display:flex}.view{animation:fade .35s var(--ease);flex-direction:column;gap:20px;display:none}.view.on{display:flex}@keyframes fade{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}.card{background:var(--card);border:1px solid var(--line);box-shadow:var(--shadow);border-radius:16px}.card-h{justify-content:space-between;align-items:center;gap:12px;padding:18px 20px 0;display:flex}.card-h h2{color:var(--navy);font-size:15px;font-weight:600}.card-h small{color:var(--muted-2);font-size:12.5px}.card-b{padding:16px 20px 20px}.kpis{grid-template-columns:repeat(5,minmax(0,1fr));gap:14px;display:grid}.kpi{flex-direction:column;gap:4px;padding:18px 20px;display:flex;position:relative;overflow:hidden}.kpi .l{color:var(--muted-2);align-items:center;gap:8px;font-size:12.5px;font-weight:600;display:flex}.kpi .v{font-family:var(--serif);color:var(--navy);font-size:38px;line-height:1.1}.kpi .d{color:var(--muted-2);font-size:12.5px}.kpi .d b{color:var(--green);font-weight:600}.kpi.hi{background:var(--navy);border-color:var(--navy)}.kpi.hi .l,.kpi.hi .d{color:#b9c6da}.kpi.hi .v{color:#fff}.kpi.hi .d b{color:var(--gold)}.dot{border-radius:50%;flex:none;width:8px;height:8px}.grid2{grid-template-columns:1.6fr 1fr;gap:20px;display:grid}.chart{grid-template-columns:28px 1fr;gap:8px;height:220px;display:grid;position:relative}.yax{color:var(--muted-2);text-align:right;flex-direction:column;justify-content:space-between;padding-bottom:22px;font-size:11px;display:flex}.plot{background-image:linear-gradient(var(--line-2) 1px,transparent 1px);background-size:100% 25%;align-items:flex-end;gap:10px;padding-bottom:22px;display:flex;position:relative}.col{cursor:default;flex-direction:column;flex:1;justify-content:flex-end;align-items:center;height:100%;display:flex;position:relative}.col .bar{background:var(--navy);width:min(100%,34px);height:0;transition:height .9s var(--ease);border-radius:4px 4px 0 0}.col:hover .bar{background:var(--orange)}.col .x{color:var(--muted-2);white-space:nowrap;font-size:11px;position:absolute;bottom:-20px}.col .lbl{color:var(--navy);opacity:0;margin-bottom:4px;font-size:11.5px;font-weight:600;transition:opacity .2s}.col:hover .lbl,.col.last .lbl{opacity:1}.tip{pointer-events:none;background:var(--navy);color:#fff;white-space:nowrap;opacity:0;z-index:3;border-radius:8px;padding:8px 10px;font-size:12px;transition:opacity .15s;position:absolute;transform:translate(-50%,-110%)}.tip.on{opacity:1}.list{flex-direction:column;display:flex}.li{border-top:1px solid var(--line-2);cursor:pointer;align-items:center;gap:12px;padding:12px 0;display:flex}.li:first-child{border-top:none}.li:hover .li-name{color:var(--orange-text)}.li-av{border-radius:10px;flex:none;justify-content:center;align-items:center;width:36px;height:36px;font-size:12.5px;font-weight:700;display:flex}.li-name{color:var(--navy);font-weight:600;transition:color .2s}.li small{color:var(--muted-2);font-size:12.5px;display:block}.li .when{color:var(--muted-2);white-space:nowrap;margin-left:auto;font-size:12px}.pipe{grid-template-columns:repeat(5,minmax(0,1fr));gap:10px;display:grid}.stage{background:var(--bg);border:1px solid var(--line);border-radius:12px;padding:14px}.stage small{color:var(--muted-2);font-size:12px;font-weight:600;display:block}.stage b{font-family:var(--serif);color:var(--navy);font-size:28px;font-weight:400}.stage .meter{background:var(--line);border-radius:4px;height:4px;margin-top:8px;overflow:hidden}.stage .meter i{background:var(--navy);border-radius:4px;height:100%;display:block}.aud{white-space:nowrap;border-radius:999px;align-items:center;gap:6px;padding:3px 10px;font-size:12px;font-weight:600;display:inline-flex}.aud.organization{background:var(--blue-soft);color:var(--blue)}.aud.individual{background:var(--violet-soft);color:var(--violet)}.aud.insurer{background:var(--orange-soft);color:var(--orange-text)}.st{white-space:nowrap;align-items:center;gap:6px;font-size:12.5px;font-weight:600;display:inline-flex}.st:before{content:"";background:currentColor;border-radius:50%;width:8px;height:8px}.st.new{color:var(--orange-text)}.st.contacted{color:var(--blue)}.st.in_conversation{color:var(--violet)}.st.pilot{color:var(--green)}.st.closed{color:var(--muted-2)}.toolbar{border-bottom:1px solid var(--line);flex-wrap:wrap;align-items:center;gap:10px;padding:14px 16px;display:flex}.tabs{flex-wrap:wrap;gap:4px;margin-right:auto;display:flex}.tabs button{min-height:36px;color:var(--muted);cursor:pointer;background:0 0;border:1px solid #0000;border-radius:9px;align-items:center;gap:8px;padding:6px 12px;font-weight:600;display:inline-flex}.tabs button span{background:var(--line-2);color:var(--muted);border-radius:999px;padding:0 7px;font-size:11.5px}.tabs button[aria-pressed=true]{background:var(--navy);color:#fff}.tabs button[aria-pressed=true] span{color:#fff;background:#ffffff2e}select.sel{border:1px solid var(--line);appearance:none;background:#fff url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='10' height='6'%3E%3Cpath d='M1 1l4 4 4-4' stroke='%230B2345' stroke-width='1.6' fill='none'/%3E%3C/svg%3E") right 12px center no-repeat;border-radius:9px;min-height:36px;padding:6px 32px 6px 10px;font-weight:500}table{border-collapse:collapse;width:100%}th{text-align:left;color:var(--muted-2);border-bottom:1px solid var(--line);white-space:nowrap;background:#fafbfd;padding:10px 16px;font-size:12px;font-weight:600}td{border-bottom:1px solid var(--line-2);vertical-align:middle;padding:13px 16px}tbody tr{cursor:pointer;transition:background-color .15s}tbody tr:hover{background:#f8fafd}tbody tr.sel{background:#fff8f4}td .nm{color:var(--navy);font-weight:600}td small{color:var(--muted-2);font-size:12.5px;display:block}.empty{text-align:center;color:var(--muted-2);padding:48px}.tfoot{color:var(--muted-2);justify-content:space-between;padding:12px 16px;font-size:12.5px;display:flex}.x-btn{border:1px solid var(--line);cursor:pointer;background:#fff;border-radius:10px;justify-content:center;align-items:center;width:36px;height:36px;margin-left:auto;display:flex}.kv{border:1px solid var(--line);border-radius:12px;grid-template-columns:1fr;gap:0;display:grid;overflow:hidden}.kv div{border-top:1px solid var(--line-2);grid-template-columns:44% 1fr;gap:12px;padding:10px 14px;font-size:13.5px;display:grid}.kv div:first-child{border-top:none}.kv dt{color:var(--muted-2)}.kv dd{color:var(--ink);margin:0;font-weight:500}.row{flex-wrap:wrap;align-items:center;gap:10px;display:flex}textarea.note{border:1px solid var(--line);resize:vertical;border-radius:10px;width:100%;min-height:80px;padding:10px 12px}.tl{flex-direction:column;gap:12px;display:flex}.tl div{color:var(--muted);gap:10px;font-size:13px;display:flex}.tl div:before{content:"";background:var(--line);border-radius:50%;flex:none;width:8px;height:8px;margin-top:6px}.tl div:first-child:before{background:var(--orange)}.tl b{color:var(--navy);font-weight:600}.ins-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:20px;display:grid}.hbar{flex-direction:column;gap:12px;display:flex}.hrow{grid-template-columns:minmax(0,1fr) 44px;align-items:center;gap:4px 12px;display:grid;position:relative}.hrow span{color:var(--ink);font-size:13px}.hrow b{color:var(--navy);text-align:right;grid-row:span 2;font-size:13px;font-weight:600}.hrow .track{background:var(--line-2);border-radius:5px;height:10px;overflow:hidden}.hrow .track i{background:var(--navy);width:0;height:100%;transition:width .9s var(--ease);border-radius:0 5px 5px 0;display:block}.hrow:hover .track i{background:var(--orange)}.q-n{color:var(--muted-2);font-size:12px}.banner{color:#6b5200;background:#fff8e1;border:1px solid #f6e3a6;border-radius:12px;align-items:center;gap:12px;padding:12px 16px;font-size:13px;display:flex}.toast{opacity:0;background:var(--navy);color:#fff;transition:all .3s var(--ease);z-index:30;border-radius:10px;padding:10px 16px;font-weight:500;position:fixed;bottom:24px;left:50%;transform:translate(-50%,20px)}.toast.on{opacity:1;transform:translate(-50%)}@media (max-width:1100px){.kpis{grid-template-columns:repeat(3,minmax(0,1fr))}.grid2,.ins-grid{grid-template-columns:1fr}.pipe{grid-template-columns:repeat(3,1fr)}}@media (max-width:820px){.shell{grid-template-columns:1fr}.side{z-index:10;flex-direction:row;align-items:center;gap:8px;height:auto;padding:10px 12px;position:sticky;top:0;overflow-x:auto}.brand{padding:0 8px 0 0}.brand span{display:none}.nav{flex-direction:row}.nav button{white-space:nowrap;min-height:40px;padding:8px 10px}.nav button .lbl-full,.side-foot{display:none}.top{flex-wrap:wrap;padding:14px 16px;position:static}.search input{width:100%}.search{flex:100%;order:3}.content{padding:16px}.kpis{grid-template-columns:repeat(2,minmax(0,1fr))}.pipe{grid-template-columns:repeat(2,1fr)}.hide-m{display:none}td,th{padding:11px 12px}}@media (prefers-reduced-motion:reduce){*{transition:none!important;animation:none!important}}.loading{text-align:center;color:var(--muted-2);padding:60px}button.li{border:none;border-top:1px solid var(--line-2);text-align:left;width:100%;font:inherit;color:inherit;background:0 0}button.li:first-child{border-top:none}.btn:disabled{opacity:.5;cursor:not-allowed}.btn.primary{color:var(--navy)}.col .tip{position:absolute}@media (max-width:820px){.col:nth-child(odd) .x{display:none}.plot{gap:6px}}.side-foot .who{text-overflow:ellipsis;white-space:nowrap;min-width:0;overflow:hidden}.side-foot small{text-overflow:ellipsis;overflow:hidden}.signout{color:#b9c6da;cursor:pointer;background:0 0;border:none;border-radius:8px;flex:none;justify-content:center;align-items:center;width:32px;height:32px;margin-left:auto;display:flex}.signout:hover{color:#fff;background:#ffffff14}.gate{background:radial-gradient(800px 400px at 50% 0%,#e7effc,transparent),var(--bg);justify-content:center;align-items:center;min-height:100vh;padding:24px;display:flex}.gate-card{border:1px solid var(--line);width:min(400px,100%);box-shadow:var(--shadow);text-align:center;background:#fff;border-radius:20px;flex-direction:column;align-items:center;gap:14px;padding:36px 32px;display:flex}.gate-card h1{font-family:var(--serif);color:var(--navy);font-size:30px;font-weight:400}.gate-card p{color:var(--muted);margin:0}.gate-btn{justify-content:center;width:100%;min-height:48px;margin-top:6px}.gate-err{font-size:13px;color:#c2410c!important}.modal-root{z-index:40;pointer-events:none;justify-content:center;align-items:center;padding:32px;display:flex;position:fixed;inset:0}.modal-root.on{pointer-events:auto}.modal-scrim{-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px);opacity:0;transition:opacity .25s var(--ease);background:#06152b73;position:absolute;inset:0}.modal-root.on .modal-scrim{opacity:1}.modal{opacity:0;width:min(1040px,100%);max-height:min(860px,100vh - 64px);transition:opacity .25s var(--ease),transform .3s var(--ease);background:#fff;border-radius:20px;outline:none;flex-direction:column;display:flex;position:relative;overflow:hidden;transform:translateY(14px)scale(.98);box-shadow:0 30px 90px #06152b59}.modal-root.on .modal{opacity:1;transform:none}.m-head{justify-content:space-between;align-items:flex-start;gap:16px;padding:22px 24px 16px;display:flex}.m-who{gap:16px;min-width:0;display:flex}.m-av{border-radius:16px;flex:none;justify-content:center;align-items:center;width:56px;height:56px;font-size:18px;font-weight:700;display:flex}.m-id{min-width:0}.m-tags{flex-wrap:wrap;align-items:center;gap:12px;display:flex}.m-id h2{font-family:var(--serif);color:var(--navy);margin:6px 0 4px;font-size:30px;font-weight:400;line-height:1.1}.m-sub{color:var(--muted-2);flex-wrap:wrap;gap:4px 14px;margin:0;font-size:13.5px;display:flex}.m-sub a{color:var(--blue);text-decoration:none}.m-sub a:hover{text-decoration:underline}.m-sub span+a,.m-sub a+span,.m-sub span+span{position:relative}.m-nav{flex:none;align-items:center;gap:6px;display:flex}.m-count{color:var(--muted-2);white-space:nowrap;margin-right:6px;font-size:12.5px}.icon-btn{border:1px solid var(--line);width:38px;height:38px;color:var(--navy);cursor:pointer;background:#fff;border-radius:10px;justify-content:center;align-items:center;transition:border-color .2s,background-color .2s;display:flex}.icon-btn:hover:not(:disabled){background:var(--bg);border-color:#c5d0de}.icon-btn:disabled{opacity:.35;cursor:default}.m-actions{border-bottom:1px solid var(--line);flex-wrap:wrap;gap:8px;padding:0 24px 18px;display:flex}.m-actions .btn{min-height:40px}.btn.advance{background:var(--navy);border-color:var(--navy);color:#fff}.btn.advance:hover{background:var(--navy-mid);border-color:var(--navy-mid)}.btn.ghost{color:var(--muted);background:0 0;border-color:#0000}.btn.ghost:hover{color:var(--navy);background:var(--bg)}.m-body{flex:1;grid-template-columns:minmax(0,1.45fr) minmax(300px,1fr);min-height:0;display:grid;overflow:hidden}.m-main{flex-direction:column;gap:22px;padding:22px 24px 28px;display:flex;overflow:auto}.m-side{background:var(--bg);border-left:1px solid var(--line);flex-direction:column;gap:22px;padding:22px 24px 28px;display:flex;overflow:auto}.m-block h3{letter-spacing:1px;text-transform:uppercase;color:var(--muted-2);margin-bottom:10px;font-size:12px;font-weight:600}.m-tiles{grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:10px;display:grid}.m-tile{border:1px solid var(--line);background:#fff;border-radius:12px;padding:12px 14px}.m-tile small{letter-spacing:.4px;text-transform:uppercase;color:var(--muted-2);margin-bottom:4px;font-size:11.5px;font-weight:600;display:block}.m-tile b{color:var(--navy);font-size:15px;font-weight:600}.m-qs{border:1px solid var(--line);border-radius:12px;margin:0;padding:0;list-style:none;overflow:hidden}.m-qs li{border-top:1px solid var(--line-2);justify-content:space-between;align-items:center;gap:16px;padding:12px 14px;display:flex}.m-qs li:first-child{border-top:none}.m-q{color:var(--muted);font-size:13.5px}.m-a{text-align:right;max-width:55%;color:var(--navy);background:var(--bg);border-radius:999px;flex:none;padding:4px 10px;font-size:13.5px;font-weight:600}.m-a.good{background:var(--green-soft);color:var(--green)}.m-a.warn{background:var(--orange-soft);color:var(--orange-text)}.m-quote{background:var(--bg);border:1px solid var(--line);color:var(--ink);white-space:pre-wrap;border-radius:12px;margin:0;padding:14px 16px;font-size:14.5px;line-height:1.6}.stepper{flex-direction:column;gap:2px;margin:0;padding:0;list-style:none;display:flex;position:relative}.stepper:before{content:"";background:var(--line);width:2px;position:absolute;top:20px;bottom:20px;left:19px}.step{width:100%;min-height:40px;color:var(--muted);cursor:pointer;text-align:left;background:0 0;border:1px solid #0000;border-radius:10px;align-items:center;gap:12px;padding:6px 10px;font-weight:500;transition:background-color .2s,border-color .2s,color .2s;display:flex;position:relative}.step:hover{border-color:var(--line);color:var(--navy);background:#fff}.step-dot{z-index:1;border:2px solid var(--field);color:#fff;background:#fff;border-radius:50%;flex:none;justify-content:center;align-items:center;width:20px;height:20px;transition:all .2s;display:flex;position:relative}.step.done{color:var(--navy)}.step.done .step-dot{background:var(--navy);border-color:var(--navy)}.step.current{border-color:var(--line);color:var(--navy);box-shadow:var(--shadow);background:#fff;font-weight:600}.step.current .step-dot{border-color:var(--c);background:var(--c);box-shadow:0 0 0 4px color-mix(in srgb,var(--c) 18%,transparent)}.step.current .step-dot:after{content:"";background:#fff;border-radius:50%;width:6px;height:6px}.step.current{color:var(--c)}.step.new{--c:var(--orange-text)}.step.contacted{--c:var(--blue)}.step.in_conversation{--c:var(--violet)}.step.pilot{--c:var(--green)}.step.closed{--c:var(--muted-2)}.m-note-row{justify-content:space-between;margin-top:8px}.m-side textarea.note{background:#fff}.m-foot{border-top:1px solid var(--line);color:var(--muted-2);justify-content:flex-end;gap:16px;padding:10px 24px;font-size:12px;display:flex}kbd{font:600 11px var(--sans);border:1px solid var(--line);background:var(--bg);color:var(--navy);border-radius:5px;padding:2px 6px}@media (max-width:860px){.modal-root{align-items:flex-end;padding:0}.modal{border-radius:0;width:100%;height:100dvh;max-height:100dvh;transform:translateY(24px)}.m-head{padding:16px 16px 12px}.m-av{border-radius:12px;width:44px;height:44px;font-size:15px}.m-id h2{font-size:24px}.m-count{display:none}.m-actions{padding:0 16px 14px}.m-actions .btn{flex:auto;justify-content:center;min-height:44px}.m-actions .btn.ghost{flex:none}.m-body{display:block;overflow:auto}.m-main,.m-side{padding:18px 16px 24px;overflow:visible}.m-side{border-left:none;border-top:1px solid var(--line)}.m-qs li{flex-direction:column;align-items:flex-start;gap:6px}.m-a{text-align:left;max-width:100%}.icon-btn{width:44px;height:44px}.m-foot,.m-side .hide-m{display:none}.m-head{position:sticky;top:0}}@media (prefers-reduced-motion:reduce){.modal,.modal-scrim{transition:none}}